CAMB.AI runs on credits. This article explains what credits are, how to add more (by upgrading your plan or buying a top-up), what you'll see at the secure checkout, and how to stop paying.
What are credits?
Credits are like tokens. Every time you dub a video, generate speech, translate text or use any other CAMB.AI tool, credits are taken from your balance. Every plan includes a set number of credits, and the Free plan starts you off with 5,000. See Price plans for what each plan's credits can do.
š” Tip: check your remaining credits before starting a big project. Your balance is shown in the credits counter at the top of the page and in the bottom of the left sidebar.
How billing works
You can pay monthly or yearly. Yearly plans give you the whole year's credits at once and save up to 2 months.
Payments are made by card through a secure checkout powered by Stripe, inside CAMB.AI Studio.
Your subscription renews automatically at the end of each billing cycle until you cancel.
How to add credits
There are two ways to get more credits:
Upgrade your plan (any account): more credits every month or year, plus extra features.
Buy a one-time top-up (if your plan offers it): extra credits now, without changing plan.
Option 1: Upgrade your plan
1. Open the Billing page: click the credits counter at the top of the page, click Upgrade Plan at the bottom of the left sidebar, or go to studio.camb.ai/billing.
2. On the All plans tab, choose Yearly billing or Monthly billing in the dropdown, and compare the plans. Scroll down to Compare Plans in Details for everything each plan includes.
3. Click Upgrade plan on the plan you want. A secure Stripe checkout window opens, titled Subscribe to [plan name].
4. Check the price at the top, then:
Currency: pay in your local currency or in USD. If you pay in your local currency, the conversion rate (including a small conversion fee) is shown under the buttons, and the charge can vary with the exchange rate.
Add code: enter a promo code if you have one.
View details: see what you're paying for.
Pay securely with Link: one-click payment if you've saved your details with Link before.
5. Or pay by card: under Payment method, enter your card number, expiry date (MM / YY), CVC, cardholder name and country or region. Tick Save my information for faster checkout if you'd like to pay with Link next time.
6. Read the note above the button, then click Subscribe.
7. When the payment goes through, you're returned to the Billing page and a confirmation message appears. Your new plan and credits are added straight away.
š Card details are handled securely by Stripe. CAMB.AI never sees or stores your full card number.
Option 2: Buy a one-time top-up
If your plan shows Buy more credits at the bottom of the left sidebar, you can add credits without changing plan:
1. Click Buy more credits.
2. In Add credits, choose an amount: $50 for 100,000 credits, $100 for 200,000, $250 for 500,000 or $500 for 1,000,000.
3. Click Buy. Top-up credits are added instantly.
On the Free plan, click Upgrade Plan instead to get more credits.
Not sure which plan to pay for?
On the Billing page, click Not sure which plan? Estimate it. Enter what you plan to make (for example, minutes of dubbing per month) and CAMB.AI recommends the plan that covers it. You can also check how many credits you've used on the Usage tab.
Cancelling
To stop paying, switch to the Free plan on the Billing page. Your paid plan stays active until the end of the current billing cycle, then it's cancelled automatically and nothing more is charged to your card. Full steps: How to upgrade, change or cancel your subscription.
Payment problems?
Payment declined: check your card details and that your bank allows online and international payments, or try paying in USD or with another card.
Charged but no credits: refresh the page. If the credits still don't appear, contact us with your account email and the payment date.
Invoices, changing your card or refund questions: contact us and we'll help.
Enterprise customers: contact your account manager for billing questions.